Who we are
These terms apply to the MileHalo app, website and account service operated by Darbaz AS, organisation number 931 122 851, Norway. Contact us through support.
Your account
You must be at least 18 to create an account. Use your own sign-in provider account and accurate information, and keep access secure. You are responsible for the activity you authorise. Tell us if you suspect unauthorised access. Creating an account is free; this website does not sell subscriptions or take payments.
Safe and responsible use
Use MileHalo only when it is safe. Follow road signs and traffic rules; stop safely or ask a passenger before interacting. MileHalo is not an emergency service. Routes, fuel prices and user reports may be incomplete, inaccurate or outdated; check the observation time and the actual conditions. Prices at the station apply. Website illustrations use example data.
Fair use
Do not use MileHalo to break the law, harass others, submit deliberately false information, access another person’s account or disrupt our systems. Do not attempt to bypass access controls or use the service to distribute malicious content.
Our content and your messages
MileHalo’s branding, Milo artwork and website content are owned by or licensed to Darbaz AS. You may browse and use the service for its intended purpose. Other uses of our branding require permission. You retain rights to information you submit and allow us to process it as necessary to handle your request.
Free features and Premium
MileHalo currently offers free features and an optional Premium subscription. The current feature split and price are shown before purchase. Free availability is not a promise that an app or feature will stay free permanently. Future offers may change, subject to the safeguards below. Using a free feature never automatically enrols you in a paid subscription.
App Store subscriptions
Premium is purchased in the iPhone app through Apple. The purchase sheet shows the billing period, local price and any eligible trial. After a trial, the selected subscription renews automatically unless cancelled through Apple. Manage or cancel it in App Store subscription settings before renewal, following the deadline Apple shows. Restore purchases in the app using the Apple account used for the purchase. Deleting MileHalo or your account does not cancel a subscription.
Future prices and feature changes
We may change prices for future subscription periods, with reasonable advance notice and any consent required by law and Apple. The agreed price is retained for a period already paid for. You can cancel before the new price takes effect; a rise above the consumer price index also carries the statutory right to end the agreement without charge when the change takes effect. Moving a free feature to a paid offer requires an active purchase choice. These terms do not permit arbitrary removal of paid access or retroactive charges.
Help with purchases and rewards
For a failed purchase or missing access, contact support. Refund requests can also be made through Apple at reportaproblem.apple.com. Your statutory withdrawal, complaint and refund rights are unaffected. Optional XP, invitation and creator programmes have separate community reward terms; approved valid rewards are respected if a programme changes.
Community reward terms · Request help with an Apple purchase
Availability and changes
Features, data sources and coverage can vary. We may make necessary updates for security, compatibility, legal requirements or changes to data providers. Other service changes require a valid reason and must respect your agreement and mandatory rights. Material adverse changes are explained in advance on a durable medium, such as email, with their date and any right to end the agreement without charge. Posting new terms alone does not override an existing agreement.
Leaving MileHalo
You can delete your account at any time. We may restrict an account where reasonably necessary to prevent abuse, protect people or comply with law. Where appropriate, we will explain the reason and provide a way to contact us.
Your legal rights
Nothing in these terms excludes rights or liability that cannot lawfully be excluded, including mandatory consumer rights. Norwegian law applies subject to any mandatory protections in your country of residence. You retain any right to bring a claim before a competent court in your country. Please contact us first if something goes wrong so we can try to resolve it.
Privacy
Our privacy policy explains how the app, website and account service handle personal information.
Google Play subscriptions
Where available in the Android app, Premium is purchased through Google Play. The purchase screen shows the local price, billing interval and any trial for which Google Play confirms eligibility. A new MileHalo account alone does not guarantee another free trial. After a trial, the subscription renews at the displayed price unless cancelled before renewal. Manage or cancel the subscription in Google Play. Restore using the Google Play account that purchased it and the MileHalo account associated with the purchase. Deleting the app or MileHalo account does not cancel the subscription. Google Play handles payment and its refund process; your mandatory consumer rights remain unchanged.